Check your bill carefully. I explicitly declined the insurance, but they accidentally added the $16 charge anyway. They also made a major typo on my starting mileage, charging me for 43 km when my GPS data proves I only drove 7.5 km. Watch out for data entry errors here.
NAVANEETH M
Jado Barbershop
(U-Haul Neighborhood Dealer)
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- 2.0 Average Customer Rating
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Very old truck with no back camera, plenty of scratches and weird noises. The location is a barbershop, with the truck located in the back of a very dirty and narrow alley (very hard to exit and come back when you're driving alone), and no employee of U-Haul on site : I had to spend nearly 30 minutes on the phone to do the check-in and had to take pictures myself, stepping on broken glass, to show the state of the truck. Besides, I got charged for 24km afterwards when I only drove 10, and I am still waiting for an answer when I pointed that out. I would not recommend renting there.
SAMUEL H