I rented a van at 851am and it had to be returned by 3pm or I would be charged for 2 days which I was because I returned it at 401pm. To have a vehicle slightly more than 7 hours and be charged two days is insane! Last time I checked 2 days constituted a period of 48 hours not 7! I will will never use uhaul again nor recommend them to anyone I know! $279 for 7 hours is flat out robbery!CHARLES D.
Trailer Rental & Towing in Owings Mills, MD at U-Haul Moving & Storage of Owings Mills
Owings Mills, MD 21117
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Owings Mills, MD 21117
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Everyone was very courteous and professional.Susan J.
The pre-ordered furniture dolly, appliance dolly, and pads were not in the vehicle and they only refunded $10. Also, they didn't mention any of this until I asked.JAE Y.
This location by far, is the most professionally operated Uhaul I've ever used. The have a wide assortment of equipment along with a well stocked showroom. The manager an staff were awesome.Johnathan W.
Mobile reservation assigned one truck that I walked around photoed and checked in and when I went to get keys I was assigned a different truck and had to wait as new paperwork was filed. If I had been in more of a hurry I would have not had time to add another 15 minutes to my morning.COLIN WILLIAM C.
Extremely personable and so positive! Absolutely needed that level of hospitality after 2 long days of pack and initial move. Also informative - advised importance of placing next rental as soon as move date is known to ensure what is needed is availableJoanne G.
Awesome place.Very helpfulBenjamin H.
I was promised my truck at 6am with 24/7 check in, but they moved my reservation the night before to this location. Although the location was clean and the employees were kind, I was not allowed to get my truck until 7am... which threw a wrench in my moving plans.MOLLY W.
Charged extra for the service I didn't ordered. Called customer service spend 35 min waiting for representative and then got transfered to somewhere else. Problem sisn't solved!!!Petr S.
Rude employee at equipment return who, after make a snide remark as I waited for a receipt or something similar, failed to check the equipment in. This led to over two hours of wait time on the phone trying to resolve the situation the next day.ROBERT B.
I love itChristopher R.
All good ðŸ‘ðŸ¼Abdias M.
My pickup location changed. I don't see the point in being able to select a pickup location if Uhaul is simply going to switch it on me at the last minute. Your customer service is not helpful and disconnected the chat on me 3 separate times. Then proceeded to tell me I had to call an 1-800 number to fix the drop off location issue was your mistake.Katie L.
Not make me pay for someone elses fuel. I barely used any fuel, therefore putting any money into the tank would have me paying for someone elses fuel. Because it was returned at a half a tank and not right below 3/4, they made me pay for fuel... I dont think thats right at all. Also rented a hand truck that was not in the unit...thankfully was reimbursed for that.Nicole T.
excellant in everywayRANDY C.
Find A easier way to return the truck doing after hours.without feeling like you have to pay 20.00 dollars.wanda F.
No commentsRODNEY S.
Great service in every way.MARK H.
Excellent customer service.JOSE C.
The representative were very nice and they gave me a choice in the make which turned out to be better than the brand new one they gave me last time. Return was quick and easy. I would definitely use them again!!!PATRICIA L.
Great service!Anthony G.
Gentleman was very friendly & professional. Another great experience.STEPHANIE N.
Keep everything the sameKENNETH M.
Everything was above stardard! They were quick, explained everything and when I needed additional help, they made it happen with no problem. About make a request right now.PATRICIA L.
Everything was nice new place new vehicles staff was excellent manager has excellent walking in without appointment got a new van excellent placePaul C.