You, U-Haul, changed my pick-up location twice. You did not provide me with the size truck reserved. You made me drive 25 miles round trip out of my way. You should not allow locations to give away reserved trucks to walk-in customers. Considering never using U-Haul again.
Keith M
Big G Tire
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pacific, MO 63069
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Returned through the app. Had to call customer service when dropping off - agent was rude and condasending! App had multiple issues that made the process very frustrating and took up valuable time
Mary ONothing against the location, but the reservation was for just under $200.00, when I was charged over $600.00 after returning the truck a day early. Not sure how that works?
Tyrone TWe had a truck reserved at budget rental company, we contacted them when we were on our way, only to find out, the truck we reserved was not there! We called pacific u-haul at Big G Tire last minute and they were able to get us a truck!!! They were extremely nice and accommodating. I recommend this company and location to anyone that is looking for a rental truck. Thank you
MARISSA HSo helpful and accommodating!! Have already recommended you guys to several friends!!
SHANNON B