I rented the 20.00 truck, and understood it was an additional 1.19 per mile. Which after the miles driven should have brought my total to right about 60.00. I returned the truck with the same amount of gas that was in it when I picked it up, with before and after photographs to show. And yet was charged over 100.00 in the end. No one mentioned or contacted me of the price change. I would have rented from somewhere more formal had I known this would be the practice of this location
STACIE A
Carole Multi Services And Food Products LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Palm Bay, FL 32907
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- 3.0 Average Customer Rating
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Employees can’t understand English. Employees don’t know how to use program. It took me an hour to pick up the truck. I brought it back four hours later and handed the key to the man behind the counter. I asked, “All set” and he took the key and nodded yes. He never checked it in on the computer! The next day I’m getting emails about returning the truck by 5 pm. Called the place and got no answer. Can’t remember how I finally got someone, but it took them all day to fix the no check in issue!!!!!
Mark NThey did a great job! Definitely recommend.
ELLIOTT Pthe store owner had absolutely no idea what he was doing and ended up charging me over 500$ after i turned in my rental. they need their uhaul privileges revoked IMMEDIATELY!!!! never again. still waiting on my refund.
SAMANTHA R