If there is a change to the requested vehicle that the customer be provided a curtesy call and to provide options as we were updated from 20 ft to 26 ft and when I went to call the number I couldn’t leave a voicemail and when I was able to speak to someone there was no one from U-Haul to speak to and my pick up was mobile. The start of this U-Haul experience was not great as we requested this reservation 30 days in advance.
Alexandria S
Paola Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Paola, KS 66071
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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There was some trash left in the truck bed that had to be removed prior to loading.
JOYCE GThey had trouble with the reservation at the store in regards to pick up and had to call. It took longer than we expected to pick up the trailer.
LONNIE SPicking up and dropping off was quick, the staff was helpful. And the tow dolly I rented was in a location that was easy to backup to.
Thomas MGreat to see U-Haul in Paola. Great location, great customer service!!
Ricky T