The owner was very nice and helped me set up my u- haul app. on Friday. Like most small town u- haul sites they’re not open on Sunday and only had 15 foot box trucks.It was my first experience using the u- haul app. A little bit of a learning curve. Phone support from u-haul was very good. This
Peter E
Davis Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Palmer, MA 01069
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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The gentleman was polite and attentive however he was over 20 minutes late and I had called the previous to confirm the 10 o’clock opening time. The equipment was dented and I only received a verbal acknowledgement of the condition from that location
KIMBERLY DNot sure how it happened but I reserved trailer at one dealer in town but trailer was delivered to the other dealer in town for pick up, other than that the experience was fine.
michael kThis is the second move where I am at the location and equipment has not been assigned to me. When I call the 24/7 number, customer service has nothing but attitude and can’t explain to me why we can’t be assigned the truck that we are parked beside. My favorite was customer service asking “well what do you want me to do, you aren’t getting the key to that one.” I want you to do your job. After spending $1000 over the last two moves with this awful company, I can honestly say I would rather push my furniture with my bare hands for miles than use this disorganized company.
Michael SI arrived at 9am to pick up with my mobile app. App was not working. I called 800 # but couldnt help. Location didnt open until 10am. It was very frustrating when you promise a 24/7 experience.
Stephen N