I thought the check-in process was slightly frustrating because the app's response was slow and sometimes repeated steps that I previously completed. When I was asked to upload pictures of the truck from front, back, etc., I clicked submit, but the app returned to the previous screen and I had to complete the photos again. This happened again during the process of verifying the fuel level during check-in. Since there was no wi-fi, and the office was closed, someone could have difficulty if cell service is not working. It worked for me but the process was time consuming. there was a page that I had to wait for something to process before I could begin the check-out process and that took a few minutes. Also the hours on Google Maps for the Columbia Self Storage was incorrect - it was closed when I arrived. I preferred self check in anyway.
Nathaniel O
Columbia Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pen Argyl, PA 18072
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Not take pictures of the whole van in the freezing windy temperatures ! I was freezing
Tonya mYour attendant at this location is a sweetheart. She is such a polite, sweet, helpful person. We need a lot more people in this world like her. Thank you for all your help.
William WI would say nothing everything was great and the service representative was excellent I think her name is Jamie sure a beautiful human being, she makes you feel good as I say excellent service.
Ashanti BSweep trucks out
John G