I was given a cargo van that had an EMPTY gas tank, but unfortunately, the fuel gauge indicator was defective. About 2 miles from the pick up location, Stan's Tires in Philadelphia, the van broke down in the middle of a very busy intersection. A nice young man passing by and my son helped push the van safely to the curbside. After over 10 tries, we were able to reach someone at U-Haul who called Roadside Assistance for me. The tow truck arrived and the technician performed some diagnostics and then told me that the gas tank was empty. He went to get a couple of gallons of gasoline, which allowed me to drive the van and put 10 gallons of gas in the tank (cost was $45.05). The technician also rebooted the digital dashboard and the fuel gauge indicator began working properly. I am highly dissatisfied with my U-Haul rental and want a complete refund Please call me. Thanks, Amy Feng 415.305.9843
Amy F
Stan's Tires LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Philadelphia, PA 19104
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Have people who know how to maintain and deal with Uhaul rentals. Do not do random mechanic shops
Brendan ZThere is only a drop off box for the key. Parking is not ideal and not clearly stated.
Kathleen ONot a thing
stan rWhen I pick up truck they don’t have office , transaction at the curb street, and far away from my home, the truck is dirty and nasty, key start too hard , and steering loose , and when I return it , they charge me more gas even I put the gas the same way when I pick up the truck, this is my very bad experience with big company uhaul
joshua s