Honest billing. I drove exactly 9.4 miles but was charged for 25 miles. I can provide the exact route. The truck was filthy and was on “E” for gas. I stopped and added gas. The storefront was closed during business hours. Had to call the number posted on the door. I checked in online but was provided a different vehicle. The provider could not locate the key to the actual vehicle.
Christopher R
Open Box Liquidators
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Phoenix, AZ 85013
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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New location. Great service and availability. Nice owner and manager. Easy access with drop off key service. The phone app is very easy to use and modify the pickup time. Highly recommend!
MARK FThe lock box for the keys was unlocked and open. Luckily I am not crazy or a thief so I just put my key in and locked it back up.
KATHRYN SPicking up the vehicle was like pulling teeth. Having to call to get verified and supply two different numbers of friends and family just to get that truck was terrible. Then when I need to get the keys, the location appears closed and they don't answer the door when knocked. then they bring me thru a different random door, thru a horribly cluttered store(?) where it smelled like cigarettes
Chad POther then the no key in truck issue. Everything went smooth
Steven K