The location made my prices a photo of my drivers license even though the app said it was optional. The app failed to send me the text when I picked up the trailer causing the location to call me telling me they were reporting the trailer as stolen.
David K
Happy Haven Kennels
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pitt Meadows, BC V3Y1Z1
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Customer Reviews
- 3.0 Average Customer Rating
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Staff were late,delayed our departure, did not offer pre-trip inspection. Location looked very unprofessional. Reservation experience was very disappointing...we reserved online weeks in advance..the day before pickup we are told pickup Location and truck size were charged..only after complaining to management suddenly truck was available at secondary location..this created tremendous stress.i am not likely to deal with uhaul again..
Michel CDon't use tge kennels as a drop off. I stood around waiting fir 20 min for someone to show up. No one in tge office. The place is filthy. It has beware of dog signs so I did not want to get out of my truck. No other u-hauls so wasn't even sure I was in right place.
shelly dNever told that The location is in a very remote rural area and that so far away when they did last min switch of location . The building looks like it has not been occupied in last 30 years. There is no lighting to see and no street lights . Missing items ordered. Lady was friendly that came to help us after we called a few numbers as could not get code to get key.
nicholas HThis place should not be a uhaul drop off place. It's a house ,not a business. And the guy charged me another 25$ after I left. It's a scam.
Gavin B