Kerry, was excellent to deal with. She is clearly experienced in operating a haul outlet. She was able to answer all questions and had the paperwork and vehicle ready upon my arrival.
ROBERTA H
Alberni Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Alberni, BC V9Y0A7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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The process was fast and easy. Great staff, very thoughtful.
ANNA CGreat experience - very easy , excellent customer service. The online process i found clunky and unclear - in future I will deal directly with the location as they were fabulous.
STEPHANIE PThe lady that helped me was very friendly and very helpful.
LUKE GService at this location was fantastic. They lady opened early made the process seem effortless and was one of the kindest UHAUL employees I have ever had the pleasure of doing business with. Its concerning your review is specific to the location and not the entire booking process which was difficult and even troublesome. Perhaps you choose to overlook that in your review process to hide the fact it is less than ideal. I book a truck, ended up with a van, stuff wouldn't fit, I had to do extra trips. In fact there was a truck at the lot and it sat there un-used for the duration of my rental. It was there when I picked up and it was there when I dropped off. Not getting the vehicle I reserved set me four hours back on my move day, the van did not meet my requirements (roll up ramp, adequate volume and height). I am pretty understanding but seeing the truck there when i got back really pissed me off.
JEFFREY H