The owner Herman, could not have been more pleasant and genuinely kind and helpful. He removed stress from this move which was so so so appreciated. THANK YOU’
LINDSEY C
Emerald Sea Diving LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Portland, OR 97225
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I've been to this location twice within a months span and each time was questioned what I was doing or using the truck for (first time was a red flag but it's a convenient location for me so I let it go and disregarded it). I have never been questioned like that at any other U-Haul location ive been to, which leads me to believe it is not standard procedure during the pickup process. I was also given passive aggressive and condescending tones upon returning the truck about the floor on the driver and passenger side being dirty with some mud, which is when the question came from the gentleman regarding and I quote "what were you guys doing with the truck" in an as previously stated condescending tone as if I was speaking with my parent. Mind you it was raining most of the day, so obviously if someone is moving and unloading items while it's raining, there are chances of mud tracking inside the truck on the floor. I didn't have time to replace the gas which is fine because I had money to cover it as well as the whopping extra miles I used which couldn't have been much because I counted the estimated mileage of my trip. So with that being said, I honestly would not recommend this location at all to anyone I know, especially anyone who is of color. I've lived in Portland my whole entire life, SW Portland for about 15 years and I've never experienced such horrid customer service and unprofessionalism in my life. -PS whomever is responsible for marketing may want to expand and get a bigger sign. My husband and another reviewer it looks like could barely find the location.
TAJYA MIncredibly helpful and made it a pleasant experience. Highly recommended!
DAVID JVery friendly. Thanks
ELMER SThis is the best U-Haul experience I’ve ever had. They were very friendly, I needed to make several last minute changes and they were quick to respond and work with me to ensure a successful move.
Joshua M