They didn't have an appliance dolly and tried to pass off a regular handcart. They wouldn't take the appliance dolly off of the order, so I wound up paying for it, even though I didn't get one. Their attendant made me wait for 20 minutes to check out the truck because she was more interested in personal chit chat with her retail clients. And why on earth did it take over 3 weeks to provide my invoice / receipt?
TIMOTHY H
Central Valley Texaco
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Poulsbo, WA 98370
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Customer Reviews
- 2.5 Average Customer Rating
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Placed online order for the truck rental that should have included blankets. There were issues getting the rental and person at gas station was unable to do anything and had to call phone support. Upon returning the truck, was told I had to download the app and do that process to return the truck and then drop keys off in lock box. Very cumbersome just to pickup and drop off.
Kyle CDrive the uhaul for 15 miles. Have pics to prove it. Pumped $10 gas at the gas station i got the truck from. Have receipt. I was still charged $25 for gas. Person at the station couldn’t help. Doesn’t make sense. Not using uhaul again.
YUMMY NGas tank came half empty, even though I picked it up from a gas station.. windshield was dirty in the inside
ANDREW DI'll be waiting to see how much U haul wants to keep me as a long time loyal customer into the future. This transaction was a total disaster so currently I'm considering other options. It's going to be up to uhaul if we do any more business together.
PERTTI L