On Saturday morning, one of my friend’s vehicles broke down on the road, and I tried to help him by towing his small car. I checked the nearby U-Haul as I was passing by and saw they had a tow dolly available. When I went into the office around 12 noon, the guy who handles the equipment was there, but he said the lady who works on the computer wasn’t in and would be back within an hour. When the lady finally came back, she was upset and mad and asked why I needed the tow dolly. When I mentioned that she should be at work at that time, she replied that the manager doesn’t pay enough, so she works somewhere else. That was a very strange answer and unprofessional behavior. Dear, the issues between you and your manager are not my business. I shouldn’t have to wait because of internal problems between staff. If you can’t do work, then at least let someone else get the job and do the job properly.
ALI P
Hart Tax Services Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Prince George, BC V2K3B3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great experience Very nice and friendly environment Jule does the best job
BEANT DNot this locations fault but I was disappointed to have the original trailer size changed 2 days before I had to move by U-haul. . I was not able to take my sofa/couch with me to my new location. I did not have time to sell it or deal with the loss, I still haven’t paid off the cost of my sofa to begin with. Big loss, very sad about that. This move ended up costing me a significant amount more than I asked for.
Tamara TKind and accommodating. Truck was in great shape
Joanna PQuick and painless pickup and return of the trailer. Lots of help in the yard was appreciated. Will use this location again.
JAMES Y