Totally seamless experience and helpful staff. Equipment was in perfect condition and both rental and return processes were fast. Booked online and U-Haul was accommodating to changes in my move date
JIM Q
Princeton Airport Truck Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Princeton, NJ 08540
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The vehicle was good and we could get our move done, but renting experience was not so pleasant. It sounded as if U-Haul was doing a favor by letting us use its equipment.
PRASAD VThe 41 Airpack location staff did not help us at all - we had to connect to U-Haul customer serive to check out the truck. The guy incharge was very rude and indicated that all the systems at U-Haul was down and so he cannot help us - it caused us 2-hour delay and when spoken to customer service, the system was not down.
Neetu J1. It seems not well prepared before my pick up as there are some equipments I don’t need in the cargo and which was almost charged me. 2. The fuel tank was only 1/3 filled before my pickup but asked me to filled it up when return. Only 9 miles travel, charging me $18 of the fuel usage by the staff which was huge different from what the U-Haul app attempted to charge which was only $6.75. 3. The staff was not professional and unfriendly. 4. This was my first experience with U-Haul service but not so good
Tony HI had a disappointing experience with this U-Haul location. I reserved a pickup for 8:30 AM, but the U-Haul counter person didn't arrive until 9:10 AM. Another customer who had reserved a vehicle at 8:00 AM had already been waiting for over an hour.There was no apology or explanation for the delay—just poor customer service. The staff member was abrupt, impolite, and used an accusatory tone, acting as if he was bossing customers around rather than helping them. Not sure why they think they can operate with such an attitude, but it's definitely not worth giving them my business again.
Bingling X