The helper was great and helped with reporting the issues I had.
Janni B
E&S Services LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pullman, WA 99163
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The young man who checked me out was wonderful!
JADE CDropped off after hours never talked to anyone. Left a message that I dropped it off and asked them to call me in the morning when they open to confirm drop off. No one called or texted. So as of now I would say not very good customer service.
Lorena LThis is a new location, only open for 10 days when we picked up. Check out was slow due to the computer software system. Eric went above and beyond to help us when we had equipment issues. Despite the slow check out (which will likely smooth out in short time) our experience was excellent. Staff was friendly and helpful, and the resident dog was a nice bonus!
DANIELLE LTell them that the roadside assistance is a scam and that the telephone service sucks. Tell them that they are on their own and that it was a mistake to use U-Haul. The people at E&S were wonderful. I'm sorry they have to shill for such a scumy company.
ANTHONY R