I was directed to drop off the U-Haul at a Sav-a-Lot parking lot. The only reason I knew that was the right spot (maybe?) was a U-Haul trailer in the back of the parking lot. There was no clear signage and I was not sure if this was the place. I went into the grocery store, and the cashier didn't know anything about it. She called a manager and they took my name and said that they would call to let U-Haul know. I gave her the key, and did receive anything to prove that I returned the truck. Made me nervous.
BRIAN K
Save A Lot 469
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Quincy, IL 62301
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Customer Reviews
- 3.5 Average Customer Rating
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They really didn’t seem to have a clue about what to do. It is a grocery store with too few people working.
DAVID HDon't rent a truck to pick up here. The store manager is rude and don't do her job. She wasn't even there and wouldn't answer her despite me having a reservation, then she tried to say that they didn't even have the truck that I had reserved even though I was looking right at it.Reservations were made for 4:30. I didn't get my truck until almost 8:00. After I called Uhaul customer service.
Erin H