The exterior of the trailer i was rented looked terrible. Decals and paint commig off, fender is bent. Inside was clean, everything functioned correct, pulled good, just looked rough.
Emory M
Xtreme Equipment Sales And Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rainsville, AL 35986
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I was threatened with stealing the truck and arrest when I did not return it at 8:30 a.m. I was informed by employees of Extreme Equipment I had ruined their day and put them out by having someone drive 40 minutes to get another truck for someone, when I didn't return the one I rented. To me that is poor management to rent it before it is returned without inspecting the truck, to make sure it is rentable. I had overslept due to cleaning out 6 storage units the day before. I paid around 68.00 when it was rented, and when they ran my card a second time, it was declined due to being locked. I was informed to "get to unloading" the truck and get it back to them and bring another card. I told them I had cash, and was informed they do not take cash when renting the uhaul equipment. When I tried to explain the "issue" they were having with the card on file, I was told it wasn't their problem, that I had ruined their, and other people's day. So I, a 57 year old woman on BP meds and my 50 year old sister with muscle issues did not wait for help to arrive, due to threat of arrest for stealing a truck, and fraud, because my card declined, unloaded the truck in 90+ degree weather, and then got my card issue taken care of. Upon returning the truck, my card (same card) was charged $305.00 for miles and fees, with the total rental $372. On the upside, they did not charge me Friday mileage rates and it was one of the best trucks I had ever driven. I highly recommend the TT3059E truck. Smooth ride and for $80.71 in fuel, I put over 300 miles on it.
KIMBERLY SDrop off was while the location was closed
SHAWN DExplain in more detail the sign-in process.
Steven DEverything went well. My first reservation didn't go through due to website issues but as soon as it was back up everything went fine.
Sarah W