pickup was very easy. I chose to pick up before the location was open and it was fairly simple and instructions were well-posted through the app. The location of the truck was in a mechanic/junk yard, so wasn't the cleanest of areas, but the process was easy and I was not there alone for a long time.
Jane W
Vista Prime Assets LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Reading, PA 19604
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 1.5 Average Customer Rating
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Was supposed to have a 50% discount on mileage, but after moving my time up 2 hours the discount was gone. Tried to get a call back, but never got one. Theres no many spots and the location is in a rough spot. Also the tire pressure light was on in the truck.
Quincy EHad a tire coming apart trailer was parked by an asshole so you can’t get at the receiver. This place is not staffed nor open despite hours given in app. I had to scrounge a metal bar to pry the trailer tongue out so I could get at the coupler. Fucking waste of time using this location.
SCOTT Dit was very difficult to get the keys for the truck. I had to talk to a representative from U-Haul on the phone because the only person at the location was a mechanic that didn't speak any English. they'd locked the key in a lock box, but I hadn't received a code to unlock a box, I was setup for an in-person transaction so it took the help of a wonderful agent on the phone to help me get everything I needed.
chris iWe were late getting the truck because the owner isn’t on site and it’s a very sketchy area.
AMBER M