Unfortunately this experience was a nightmare from the start. Uhaul system was down nation wide I had no contact, no walk around no one that checked anything before leaving. I made sure to video everything! They gave no indication that AC was not working in 103 weather the axel on left side sounded like it was going to break. The option to switch trucks was not avail because it was loaded and if course at their expense they would not unload and load the truck to switch out equipment. When I needed to extend reservation online after getting confirmation they would call saying I was late. Meaning their system still was not working. Upon returning truck the employee only has negative things to say about uhaul and the location in town and about him being 3rd party. It was completely unprofessional. I asked about a discount because of all the problems not to dispute the entire charge because let's dace it I used the truck but it was such an inconvenience to ask and I was informed the regional manager probably wouldn't even care enough to make a call back.
JESSICA C
Power Plus Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Redding, CA 96003
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The Jack meets maintenance. Other than that, it was great.
MICHAEL ENeeded a small trailer for a motorcycle, they didn’t rent the motorcycle trailer instead forced a larger higher price trailer, the trailer was retuned early in which I was charged a second day for some reason also they showed a second trailer rental in my name at the same time which I did not have. I would avoid this location due to ignorance .
KEITH WThe employee was very helpful and helped me pick out the right kind of trailer for what I needed.
CHARLES MA little banged up but what would you expect for older trucks. Thank you.
THEODORE D