Excellent customer service
KENNETH F
Power Plus Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Redding, CA 96003
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I was scheduled to pick up my U-haul in Redding. Then I got a call two days before that Redding didnt have my truck and I would have to pick up from Stasta Lake area. Not a huge deal. Except I went to pick up my truck at 7AM. I got there at 6:45 and found the app want not working. I did the chat with no help. Then we called and they said the system was down. Meanwhile I have 30 friends and family meet at my house at 8 to help. So I had to wait until til someone showed up. Finally the system started working and finally got home with a truck an hour and half late. The truck worked great driving to Live Oak CA. We unloaded and i was getting ready to return the truck when U-haul call ans wanted to "gift me" another 15 mile to drive it to yuba city to drop off there because Oroville was full with trucks. I told them I was never returning to Oroville but rather Live Oak less than a mile from my house. Plus the "gifted" 15 additional miles means 30 miles on my own car. There already was a big mess up in the morning...and now they want me to waist more time driving an Extra 30 miles to drop off. My answer was no. Im dropping off in Live Oak and somebody from u-haul can drive it to yuba. Turns out the Live Oak location had plenty of room for my truck. Just a waste of time using u-haul.
Adam WGood workers and management team
Sam WGreat location. Friendly staff.
MARK JI always have a good experience
ANDREW G