William at the front desk was phenomenal, truly went above and beyond to be thorough, personable and professional! 10/10.
LENORE A
Power Plus Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Redding, CA 96003
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I had hoped coming to this location would be a good experience and convenient for me, but unfortunately, it did not turn out that way. It took an extremely long time to complete the transaction both receiving a U-Haul truck and returning it. The cargo area of the truck that I rented smelled putrid , it reeked of a drug substance( pot). And I was informed the U-Haul truck that I was renting only had a quarter of a tank fuel in it, that it was this particular stations policy to only keep a small amount of fuel in them in the unlikely case that transients would attempt to steal it from the vehicles where they are parked. This was very frustrating because I had expected the vehicle to be fully fueled and ready to go. This also made a problem when refilling it, I unfortunately put in much more fuel than was needed for my trip. This costed me extra money.I was not informed at any time during the transaction of the U-Haul picture verification policy that sends a link to your phone and requires you to take exterior photographs of the vehicle before leaving the parking lot. This created another inconvenience. And finally upon returning the vehicle I wanted to use a different card for payment and I was told sorry I already charged the card that that I had given the clerk yesterday in the beginning of the transaction. I am not happy I feel I deserve a compensationdiscount for this extremely inconvenient experience. You can reach me at email RobW31@at&t.net Phone 530 646-6683 Thanks
ROBERT BUnfortunately this experience was a nightmare from the start. Uhaul system was down nation wide I had no contact, no walk around no one that checked anything before leaving. I made sure to video everything! They gave no indication that AC was not working in 103 weather the axel on left side sounded like it was going to break. The option to switch trucks was not avail because it was loaded and if course at their expense they would not unload and load the truck to switch out equipment. When I needed to extend reservation online after getting confirmation they would call saying I was late. Meaning their system still was not working. Upon returning truck the employee only has negative things to say about uhaul and the location in town and about him being 3rd party. It was completely unprofessional. I asked about a discount because of all the problems not to dispute the entire charge because let's dace it I used the truck but it was such an inconvenience to ask and I was informed the regional manager probably wouldn't even care enough to make a call back.
JESSICA CThe Jack meets maintenance. Other than that, it was great.
MICHAEL ENeeded a small trailer for a motorcycle, they didn’t rent the motorcycle trailer instead forced a larger higher price trailer, the trailer was retuned early in which I was charged a second day for some reason also they showed a second trailer rental in my name at the same time which I did not have. I would avoid this location due to ignorance .
KEITH W