I wanted to rent an Auto Transport Trailer. The only one that was there was in very poor condition and the safety chains in the front and rear of the trailer were missing! The representative told me that is how they rent out the trailer. I have rented from U-Haul for over 20 years and this was the First Time I saw an Auto Transport Trailer missing the safety chains. There were other smaller factors on this trailer that clearly showed that it was a very neglected trailer and not maintained to U-Haul standards. I ended up having to rent a Toy-Hauler Trailer that the representative reluctantly let me have for the day.
RANJIT B
Power Plus Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Redding, CA 96003
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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You need more people working there. I had to wait with no one in the office for 15-20 minutes, with no attendees in the office, before I was served.
david kI would give a slight drop from excellent on the cleanliness of the equipment. Less than excellent. Also, the store manager is a great guy, but at times overwhelmed by the amount of customers to wait on. Perhaps an additional lot attendant is needed to prep the rentals and help waiting on customers when there are several so the customer doesn’t have to wait so long. I use this shop regularly and rarely am able to get in and out in less than 30 minutes, even with a reservation. But, a great shop overall and I will continue to use them. Current staff and property condition is markedly better that previous management.
BENJAMIN PThe customer service was exceptional and location was very convenient to North Redding/Shasta Lake. I ended up choosing my this place due to last-minute availability and I’m so glad I ended up here. I will absolutely recommend to friends and family.
Sarah LGreat customer service fast and easy
Mario V