When I arrived to return the trailer, the grocery store staff told me the U-Haul representative would not be in for over an hour. I should emphasize that the grocery store staff did an exceptional job covering for the absence of the U-Haul rep: the checkout clerk made a copy of my rental agreement, noted the time of the return, and said she'd give it to the U-Haul rep; the shelf stocking guy helped guide me as I backed the trailer into an available parking spot (which was challenging) and he helped disconnect the trailer from my hitch. It would have been a whole lot better if someone more familiar with the equipment had been available and if I could have left with a proper receipt proving I had dropped off the equipment when I did and in the same condition in which I had received it.
CASEY C
El Pueblo Food
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Reedley, CA 93654
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- 4.0 Average Customer Rating
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The truck that I rented was filthy. It had major exterior damage and it sounded like it was going to break down. You need to retire that truck.
TRACY M