This location appeared to have several businesses running out of it. The clerk was friendly but had to call someone to assist with the return process. It took an extended amount of time.
SUSAN M
Docs Food Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richardson, TX 75080
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Customer Reviews
- 2.5 Average Customer Rating
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The person who understood the Uhaul rental process for the store was not onsite - I tried calling but he did not answer my call or return messages. The dolly I rented was not in the Uhaul - I had to go ask the store clerk to find it. They did not provide the check in paperwork/link and the fuel level on the prepay receipt was incorrect. It took almost an hour to be able to drive away with the rental and it was only resolved because I called the 1800 Uhaul number. The customer service person on the phone sent a link so I could finish checking in.
CRISTINA C