I was charged a $22 after hours fee for whatever reason without my consent, I took the U-Haul back about 12 hours before I was supposed to, and the next day I was charged $22 for after our fee,
MICHAEL M
East Kentucky Rental And Supply
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richmond, KY 40475
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The pickup was disastrous and took over an hour due to uhaul website outages. The location and worker were great but uhaul itself was completely useless and took forever
Hannah LThe service was great. However, I was disappointed in how short the loading ramp was. It seemed it should have been about 3 feet longer, especially for a 26 foot truck.
BRETT PThe employees were fantastic but we had to drive over 20 miles because u haul had no 20” truck closer to were we were staying
BETTY HThe truck was old and had a lot of miles on it. It drove fine but the rear cargo door was hard to open and the ramp was difficult to use. Overall it was fine but older or weaker people would not have been able to use it.
Brad P