The location fraudulently increased the charges after I returned the truck. Absolutely unacceptable business practices.
Andrew S
60 Mart Citgo
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richmond, VA 23231
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Customer Reviews
- 3.0 Average Customer Rating
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The AC was not working on the truck, and l haven’t received my final rental receipt and today is June 2 nd.
CASSIAN CThey charged me $16 for extra gas when I left it exactly where I got it. I had pictures to prove it.
Kerri MTerrible neighborhood, did not feel safe, pick up very difficult. Won’t be using this location again.
Nathan MThe only improvement will be the online check in, I selected no coverage considering I was only going 2miles. When I received the receipt it still charged me for the coverage. Talked to the manager which he stated he don't have access to change.
Darren W