We rented from Rochester Indiana Uhaul and our experience was fantastic. Very friendly workers in this location. Pick up and drop off was easy. No complains at all🙂
CHRISTINA T
Allegra Of Rochester
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rochester, IN 46975
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The wrong keys were put into my lock box. 45 minutes delay at a crucial time!
Brian GDrop off went smoothly.
Tim WThere was no help or advice on attaching the trailer. We were just told where it was and that was it. We were not show, just told. Having never attached one before, I was left to my own devices. I had no idea what I was doing but thankfully figured it out. I would have thought that this id dangerous and a liability.They were confused over what we ordered and what we were doing. They kept asking where we were moving to as in our home. We explained that we were not moving, just transporting furniture from one location to another ( from our home to our sons) but they kept asking what our new address was. They made the whole experience confusing and very difficult. To have to drive over 300 miles and not be sure if the connection was correct was very unnerving. We stopped frequently to make sure everything was still securely connected.
PAUL HI was returning a vehicle vi the app, so I did not interact with any personnel. Your survey does not allow for this, so I am forced to say they were not helpful. Now they're upset. I hope your survey-builder apologizes to them.
Monty S