Great manager. Very accommodating and helpful. Highly recommend this location.
James L
Rock Solid Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rockdale, TX 76567
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I was extremely disappointed in the rental reservation process. I had reserved a trailer 2 months prior to our pickup in College Station. The day prior to pickup we received a call saying we had to drive to Rockdale to pick up a trailer. We had family who had traveled into College Station for graduation and had plans with the family that had to be canceled due to the fact that we had to drive 50+ miles each way to pick up the UHaul trailer. It took us 2 1/2 hours instead of 15 minutes to get the trailer. The location in Rockdale closed at 5 pm so we didn’t have a choice. I was not happy. If you know you have standing reservations at a location for trailer rentals, you should have trailers available. I was told it was a high demand time…No Fricking Kidding…students are moving home for the summer from a college town. I’m pretty certain that my trailer was rented to someone who was willing to pay more because they failed to plan ahead and reserve a trailer. I pulled up the UHAul app and it showed that I could rent a trailer at 2x the price on the day of my reservation. The gal at Rockdale was very understanding and pleasant and made the situation as good as she could have so this is not a reflection on her location. UHaul…you need to do better. In peak use times, get trailers back to these sites in order to fulfill reservations or comp the rental if someone has to go way out of their way. We were 500 miles from home so we were hostages to get a trailer. You ruined my family time at a very important event for my College graduate.
JODIE SNo complaints
mark pGreat manager. Very accommodating and helpful. Highly recommend this location.
James LJennifer is fantastic. I thank her for all her help
RHONDA S