The mobile phone check in didn't work- never got a link or anything.Michael C.
Trailer Rental & Towing in Rockford, MI at Rockford Tire Wholesalers
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Rockford, MI 49341
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Vehicle steeringJeffrey M.
This place is a dump and the guy working the u-haul is discus ting. There is no C in customer service at this place.GEORGECLARK M.
UHaul rep was very helpful in getting the trailer connected to our truck, very pleasant person.Scott B.
They were prompt getting me hooked up, and the return went just as smoothly. Thanks very much!!!Robertlouis B.
They may not have the items that you request. It was like a Sinfield Episod. When you make a reservation for items like Appliance Dollys and Hand Trucks, you expect the reservation to guarantee that the items will be available. Especially with Two weeks' notice.Michael W.
I was told I was required to fill the tank up before returning the truck, otherwise I would be charged $5/gal. It would be great if that rule applied to everyone as the tank was between 3/4 and Full when I got in it (and I have pics). So when I returned it, I ended up paying for someone else's gas as well (you're welcome, whoever you are). The truck itself was clean, but not mechanically maintained as it shook violently when braking which tells me warped rotors. Are these vehicles not checked/inspected when they are returned or before another customer uses them?Gary H.
Did a Great Job,Ferdinand A.
Just make sure items requested are in the truck.Jennifer E.
Not the fault of this location but totally expected a ramp with the truck. Uhaul should make it abundantly clear that the small panel truck doesn't have one.Robert W.
I waited for nearly an hour at the pick up location to get my truck, as the customer service rep couldn't get the computer system to work for the customer ahead of us. Nobody else there would assist me (even when we asked them); there were 3 other employees chatting and smoking in an office. The location was dirty and poorly maintained. The sign on the door said masks were required, yet nobody inside was wearing one. It was a terrible experience, and I would not recommend this place.Joanmarie S.
A bit disorganized here. Took longer than it should have. Couldn't give a military discount!?? Got one two other times.Justinwilliam-Da D.
The people were friendly and knowledgeable, but I was bothered that no one wore masks, even though they are mandated.Beth K.
The return vehicle after hours app. Did not work . It wouldn't let me take a picture or continue in the appwillam P.
Great, convenient and easy to pick upMatthew S.
They are too busy to try to rentJohn L.
A very busy business yet I was well taken care of by both Personnel who dealt with me.Michael J.
Staff was friendly and helpful.Dyan S.
The U-Haul was full of broken glass when we picked it up. They over charged my credit card and are still trying to charge me a few that has already been refunded to me by a manager@ Uhaul.daniella F.
Robert, the man working behind the counter was extremely rude and unhelpful. He was also not wearing a mask although signage all around was posted saying that everyone must wear masks. Will absolutely no pick up from this location ever again. I have a photo of the employee not wearing his mask.Charlesstoner W.
The location is great to pick up and drop off. The customer service was polite and prepared.RICHARD G.
Staff was polite and very helpful. I would rent from this location again.Nicholas V.
The U-Haul was full of broken glass when we got it. Also they charged me $120 more than they said it was going to bedaniella F.