This comment is nothing against the actual location I finally picked up the Uhaul but rather the experience surrounding our rental. We rented in advance with the intent of picking up about 5 mins from our location. Upon arrival I was told sorry call 1800 number since they don’t have the item we rented. I was then told I could go 20-25 mins away to pick up what we needed. I ended up doing that because we needed to. I asked about returning it to the location 5 mins away and was told call 1800 number just before returning it and they could make that adjustment so so didn’t need to do the 45 min round trip again. I did that and was told nope can’t make that change to bad. There was no plan to make any of this experience right on U-Haul’s end. My daughter had mentioned something about a guarantee refund so it was then I pursued that avenue. The agent was snappy with me but did end of giving me a refund. Very disappointed with the whole experience.
ELIZABETH V
Artifacts Self Storage II
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rogers, AR 72758
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Jackson and Melissa are GREAT!
BART RMelissa was absolutely wonderful! Very friendly and very helpful. I would recommend this location based on her alone!
CHRISTIAN AClean & friendly!
nicole s