Help with hooking up.
Larry S
White Hawk
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rogers, AR 72756
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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The agent tried. UHaul software for the agents is horrible. It took over 1 1/2 hours to pick up the trailer here due to software would only let the trailer be returned to Bentonville, AR and not Blackwell, OK. The UHaul app showed the return to be at Bentonville, and the agent's computer said Blackwell, OK was not an option. I kept suggested that I get on my ipad and cancel order and redo from there. Finally he agreed. After doing my app showed return at Blackwell, OK but his computer still showed Bentonville. He said to call into UHaul before I return the trailer. Then I asked about the blankets and he said they have no blankets at this site. I asked for proof from him that showing he has no blankets and he said again just to call into UHaul and tell them about no blankets. Why doesn't the software know where there is and is not blankets to rent. He show have seen the blankets listed on the "order" and said something. I also called my insurance agent and he said my policy covers the rental trailer, yet their was no option for my policy number, and only allowed me to let you put the cost of possible damages directly onto my credit card or pay the $25 or more for your insurance. How in the future can I avoid these 2 options and use my own full coverage insurance? In fact, my insurance agent said my policy would be primary and UHaul's insurance would be the secondary.
DOUGLAS WHave the equipment that you charged me for. Never had a dolly for me and told me to call Tulsa to get it back..tulsa didn't take my money you did
MICHAEL LI was told that I would not be charged for bringing it back after 5:00 as long as the trailer was brought back the same day. I was lied to the ripped off!! White Hawk on Dixieland in Rogers Arkansas
SHAWN BOffer a little bit of help getting unhooked. Then the counter person did not acknowledge I had left trailer was returned.
KEVIN H