There was no customer service. All attempts to contact JNM Mangement were unsuccessful. No U-Haul agent was present on site, even though an over-the-counter rental was requested. The requested equipment was not available. Addition requested equipment rented from a different vendor to complete move. Too much emphasis is put on using the APP by this company and not on face-to-face customer service. COVID is over let get back to good old customer service!!!!
Javier F
JNM Management LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ronkonkoma, NY 11779
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The only concern was the tire pressure sensor light that was on, but other than that...it was a pleasure renting at this location. A+++
George HThis will be my last time using U-Haul. I complained to them once I completed my ride that I was wrongly charged for the miles I drove and they still charged me the wrong amount. Never again
NICHOLAS GHave a clean truck that doesn’t smell like grease and doesn’t break down.
Trevor B