Have more sympathy for the customer especially when fair in dealings charged extensive amount of money to a customer card with out approval. Due to the movers fail to do their job. The worker charged my account after it was closed. He knew that the movers were making three runs after we asked for 26 footer we took what he had. The gate did not except the customer code to finish out the storage had left the some pieces of furniture on the truck. I was advisee tried to get someone to come and pick what up they left. Instead he decided to charge my card twice 400.00 then the next day 137.00 he said it was too late. My account was out of monies to finishe any transaction. Had to report this business of using customer card on his file after the account was closed with 00.00
FELICIA Y
Locks Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rosenberg, TX 77471
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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the customer service was awesome!!
MICHAEL DThe parking is not that big so hard to pRk a 15 foot truck
JENNIFER SNo suggestions for improvement. Pickup process was smooth and efficient with the trailer up front and ready for hookup.
DAVID DThe truck I rented out really needs some serious engine work. Overall, the facility and location was beyond PERFECT! The staff was very courteous and extremely helpful. I usually don’t ever have any problems with anything I rent out from any of the facilities. This particular truck needs work. Other than that, absolutely perfect!
ARLETTE W