Make me feel like I was begging for a free item instead of paying for a service! not my first time renting a U-Haul truck. I done this before and know how to follow the directions on the app to check out and returned it. When I walked into this location the person in charge make me feel like he was doing me a favor by checking out the truck for me after 5pm when I clearly requested it after 5pm. I work a 9-5 job, no way I can pick up before 5pm. Returning the truck: He clearly told me if you come back after 5pm you have to return it on the app. I followed directions since I was there after 6pm and this lady came all the way outside of the store to take the keys from me and check everything I had already post on the app. She make me wait several minutes until she double check everything! ( I missed the time to turn in my keys from the old warehouse) At the end I was the one saying thank you and have a great night!
ERICA E
Tienda Rio Goascoarn 2
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rosenberg, TX 77471
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Owner of location and renter of uhaul, was extremely pleasant to deal with and made this the most smoothest transaction possible
DENISE BThe gentleman behind the counter was extremely nice and helpful.
ROLAND BFriendly and helpful, will definitely use this location again.
MICHAEL HJust clean the truck.
JASON S