We were not told that there would be a refueling charge...or that we could have refueled it ourselves. We were told it was an electric truck, but once inside it was clearly not. When I asked for the total, she showed me her iPad and it was $80.85. The actual total was $170.
Robert R
Spin Cycle Wash N Dry
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sacramento, CA 95820
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Pick up location for reserved one-way truck rental was changed to this location by u-haul the day prior to truck pick up. The location is not stocked to support much of anything beyond the rental unit itself. Reserved furniture pads, furniture dolly and utility dolly were not available. The one person working at this location did her best by attempting to call (while she also worked to keep the parking lot vagrants away from her store and customers) for assistance but ultimately we were sent to ask for items at another location (where we had originally reserved the truck as it happens). Thankfully the other location was well stocked and quite helpful.
Robert LI found the checkout process with the link frustrating since I tried 3 times and the app kept resetting forcing me to start over again . I wasted an hour just trying to use the check out linkl. It was very frustrating.
James BThey charged $144 extra just for a little extra miles and gas
CRYSTAL DCustomer service was great. Vehicle was clean and well maintained just had one issue with my latch not closing. Over all I would recommend to a friend and return to the U-Haul location in the future due to fast, respectful service and clean vehicle
Rebecca N