Be sure the office is open as advertised as we arrived to a locked office, empty of anyone, and chain-locked yard. After several calls and a wait of about 30 min. someone finally showed up to give us the truck we'd reserved. The man at the site could not have been more helpful so we don't understand what cause the delay. We had contracted at a rental location near our resident and ended up traveling almost 40 minutes to get to the site where the truck we needed was located. IF we rent a particular sized truck at Site A why were we shifted to Site B the day before pickup? Should UHaul accommodate the renter and transport the required truck to the contracted site?
Marie A
L&T Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Louis, MO 63120
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The truck was leaking gas, I fill-up. and by the time I reach my destination, it was was almost on empty.
JAMES RGreat service 👍🏻
LUIS SThe man at this location was wonderful!! Backed the truck up in position and was very helpful.
LINDA PThe owner Lonnie is a great guy. He really helped us when we were about to miss our flight. Thanks a lot! Nicest guy in St. Louis!!!
MISTY R