This is more about U-Haul than Flitzer Haus. U-Haul going to third parties to issue trucks is a highly risky venture. I was promised a truck at a location two miles from me. It was then updated at the last numinute because that truck was not available. The customer did not return it. I had to get with someone that could take me the 15 miles to the other location. All of this was happening while grieving the loss of my mother, which was the need for this move. When I drove the truck away, the gas gauge was on empty. The record said it should have been a quarter of a tank. I had to put enough gas in it to cover where it should have been to begin with. I was told by the third party he would get me reimbursed that amount as well as the $50 reservation location guarantee. None of that was credited. My credit card was still charged the full amount. I will no longer deal with U-Haul and go to a competitor in the future. I will also spread the word far and wide regarding my experience with U-Haul.
David R
Flitzer Haus LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Van Nuys, CA 91406
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Nothing at all. A great experience! These are the only people I will get U-Haul services from because of how great and professional they were.
MELVIN HVery professional Thank you
ALLA HThe team here was incredibly helpful. I can’t remember their names, but they went above and beyond to make our rental experience exceptional. The truck was spotless and the location was safe, which is a huge concern for me as a woman. I highly recommend this place to anyone in need of a truck. I’ll definitely be returning whenever I need to move again.
NICOLE HPerfect service!
JUANARTURO C