Pickup went poorly. I had reservations at 10am to pickup my truck but no one was onsite when I arrived. I had to wait 15 minutes before someone arrived. I was told to do mobile checking which I did but I was never given a “truck number”. I called U-Haul since the onsite didn’t have computers to check me out. Onsite said that the previous customer didn’t check in the truck. The onsite person finally gave me a truck to use then I had to finish all the online checking procedures by mobile after I had already take the truck. In total, I spent 45 minutes waiting for a truck before I was able to leave. When I arrived to turn the truck in, no one was onsite so I completed the mobile check in procedures and left.
JOAN W
Gulfport Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Petersburg, FL 33711
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The locks to access the truck keys are not easy to open. Not sure how often they are checked and changed, but something to consider.
Edward Sexcellent customer service
BRADLY LMake it easier with the app, and customer service
SHERWIN B