Great customer service but that van was scary on the freeway and started bouncing and sliding around in the shocks were in severe need of replacement. THIS VEHICLE IS VERY DANGEROUS WITH ANY LOAD INSIDE IT. Additionally they said there was half a tank in the van when I turn the car on and had a quarter of a tank
Christopher B
Faras Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Anselmo, CA 94960
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The app check-in was horrible, I almost gave up, but the guy at the station did it for me. It asked for two contacts and a copy of my passport or lease. What the hell? I won’t u-haul again if this is required.
Rob HIt took 45 minutes to pick the truck up and it was filled with trash.
Matthew CThey added insurance to the bill though I declined it. They added furniture pads to the bill though I never selected them. I brought up to them when picking the vehicle but they said they could not remove the charges. I would have to to it myself through the app. But there is no way to do so after picking up the vehicle.
Charles ZI appreciated picking up our rental so close to our house. Jay, the man running the gas station where I rented the U-Haul was lovely, helpful and supportive.
Margie J