This is in reference to the Goin Postal Location. Not complaining just want to be used for feedback purposes. The truck I received was old and appeared to be in much need for a tune-up, but it got the job done. If the distance needed was more than a 50-mile radius I may have been more concerned about using the truck. The furniture pads in the truck were wet. I did not need or use them so didn’t really have a concern, at least it was there in the truck, but don’t think could use if needed. The staff was friendly and helpful. The check out process was longer due to tedious AI requirements. I was overcharged for gas, but was corrected without hassle. Overall I am satisfied with the rental experience and the truck i used does not change my perspective to use this location again if needed.
Uchenna N
Goin Postal
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Antonio, TX 78251
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- 4.0 Average Customer Rating
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Too good
PAOLA SThank you for everything!
Natori SThe mobile app could use a system between retailer and customer to let them know the location of the keys, just in case?
Brianna BThis was the worst experience I’ve ever had with uhaul. I got there and the lady was telling me they were double booked and didn’t have any of the equipment I purchased. I still have not been reimbursed for the things I paid for and they didn’t have.
Melissa H