I had a very poor experience with U-Haul. The truck I received was not cleaned at all, which is unacceptable for a rental service. On top of that, the staff member at the store was extremely inattentive. He kept taking phone calls while I was waiting, which delayed the process unnecessarily. It took more than half an hour just to complete the pickup. Overall, the service was slow, unprofessional, and frustrating. Definitely not the level of service I expected.
ARUN S
Kennedy Convenience And Grocery Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Scarborough, ON M1V1T1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Store was not open when we arrived, charges weren't explained properly, tank was returning full was asked to pay $4.00 because the store felt it wasn't good enough. Have photos to prove Fill but store owner disagreed. Mileage was quoted as $1.09/km then was told ot was $2.09/mile. Many discrepancies. Owner spoke Hindi to another customer and the customer stated the tank was slightly close to full and ge was dismissed. My gage was at full amd I was told it wasn't.
Naila ZThe u-haul attendee was very nice and accommodating. Unfortunately i found myself with a Van that didn't have a working horn.
M BThe worst location ever i have visited. Employees are very rude. I will never take uhaul ever again from this location.
PARTH TThe usage of fuel for only 22km is so high that I wouldn’t expect.
PANG C