The woman at the counter was very helpful, polite, friendly and had us in and out with amazing efficiency. The return was even easier!
DOUGLAS K
Mail Etc Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Seattle, WA 98105
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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There was a group of homeless men smoking fent and defecating on the sidewalk directly next to the truck. The trucks were all heavily graffitied. The employee at Mail Etc had me grab the moving equipment I rented myself and drag it all down to the block to the crosswalk (where I was harassed by more high homeless men), across the street, and back up the block to throw it all in the back of the truck myself. She also gave me extremely unclear instructions for the key return, and I tried to get assistance for 30 minutes before giving up and locking the keys under the driver's seat. The locking mechanism on the back of the truck was in disrepair and took a TON of effort to get secure. The app kept bugging out and was completely unhelpful. I spoke with four different customer service reps who were all unhelpful at best or horribly rude and mocking at worst. I will NEVER be renting a u-haul again, and I will make sure no one I know does, either.
CLAIRE MThis U-Haul location was great! Super nice customer care. Always answered the phone. Thank you!
Lisa FWe had good service
IRENE MEasy check in/out process was easy and smooth.
Leah L