We had the truck for 24 hrs, with return time of 830 sunday. No one at this location told us that it didn't open until 9am Sunday, so we sat for an hour waiting to turn in (arrived early so we wouldn't get dinged for another day). Also unable to just turn keys into key box at this location. And the cust scv person had a loud phone call w customer on speaker phone while we were waiting to check in.Jill D.
Trailer Rental & Towing in Seattle, WA at U-Haul of Ballard
Seattle, WA 98107
(E Of Ballard Brdg)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
One-Way and In-Town Local Rentals in Seattle, WA 98107
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The Ford cargo van is everyone's van they never knew they needed. Seriously, this thing hauls in every sense. Fits tons of stuff, comfortable, and honestly pretty rad to drive. Way less stressful than renting and towing a trailer with basically the same amount of loading space. If I had three thumbs, the Ford cargo van would get all three way up.Kristen H.
Street parking available which is important if you want to leave your car in get a U-Haul. Very fast and efficient. Better than the other two locations (by far) near me.Joni W.
Great staff on duty today. Everyone was nice and moved me through the proceas quickly, late on a Sunday. A+ teamJoseph J.
Cashier doesn't like to wear his mask. Extremely slow service. I have gone to the Interbay location a couple times before and had much better service there.Brandon H.
Trailer was ready when stated. The attendant was helpful and courteous. The price was good.STEPHEN WALTER H.
The guy who rented me my truck to me was incompetent. It took him 30 minutes to ring me up: there was a line out the door.Connor B.
Absolutely no way to contact anyone at any pointMERCADESE K.
The person who severed us was professional, personable, and efficient. I left the rental office feeling better than when I went in because of his service.Paul I.
The staff forgot to fasten the hitch which caused the hitch came off and almost caused an accident.Yijun T.
First off I never received my final invoice via e-mail. I called and asked if they would send the invoice. The said they would BUT it has never arrived on my mail. And yes I have checked spam and junk and so on! A little weird! Supung@seanet.comSTEVEN JAMES Y.
Staff looked unhappy and over-worked.ABED F.
Best team that I have worked with the many time that I have rented from UHAUL.MARIO M.
Longer than expected wait time in line, but responsive and helpful staffKapil G.
People working very apathetic about their jobs and overwhelmed by dealing with customersKATIE R.
Customer service was superb!Allison M.
I hate the YES/NO question. THAT'S BS, however, when I answered NO to question # 1, I was referring to the outside surface of the Van being unwashed, and the inside storage area to need cleaning. Overall this site has been very good and efficient. And the staff is very friendly!Daniel G.
The steering wheel, gear shift, and turn single were very dirty. I wiped it down with a Clorox Bleach wipe prior to use... to be safe and when I was done it was brown. I'm not sure what Covid-19 protocol you all have in place, but it's clear the vehicles are not wiped down. In additionally, the owner of the local(Joe P) wasn't wearing a mask inside while talking on the phone. There were two other customers who came in and also were not wearing masks. Very disappointed by the covid-19 safety measures in place. Please sanitize the high touch points on each vehicle after use.Andrew P.
Start telling people that a 5 by 9 trailer will not fit a 9 foot pallet... Or even an 8 ft 10 in PalletJOHN G.
The furniture pads are not in so you ripped me off on those. The location didn't have my pickup ready electronically like it was described and it wasn't possible to drop off one night.CHRISTOPHER A.
Very professional, and we have a great experience ðŸ‘ISIDOR S.
The ballard location is great. Always helpfull. Simple deal. Good job.ROBERT H.
great people, great equipmentDan M.
keep up the good work!VICTOR ZHONG H.
This location is advertised as an â€œafter hours drop off availableâ€, this is the reason I chose this location. I showed up and found out this was not the case. They then told me if I dropped it off the next day after I got off work it would charge me an extra day. They also forgot to tell me to click the link to mention any issues with the vehicle before I left the lot. The gas gage was not at full and I ended up putting $40 in the tank to fill it back up before I returned it. I told them this and they said they would not do anything because I didn't say so on the link that had expired by the time I was half a mile down the road. I understand that some things are policy but if the employees could do the bare minimum and make sure the customer has the right information, that would be great. I have used Uhaul several times, but that will be my last. Also, it's $1 for every unfolded blanket?? Thank fully the employee DID tell me that because it's not advertised anywhere that I could see. Come on Uhaul.Lindsey F.