Be more interactive and responsive. Have better signage.
STELLA M
Majestic Grocery and Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Shelburne, ON L9V3X7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
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Have the owners show up on time. They were twenty minutes late. The Van just arrived at 8 AM from previous day before. Was not cleaned nor refueled. Are very slow with the computer making a few customers wait in line behind me.
WAYNE CI ordered 15’ truck for 8 AM for Nov 29, 2025 and it was guaranteed by U-Haul. Once I reached, the store was not open until 8:30 AM, and told me that they didn’t had my reservation in their system. But I had my reservation from U-Haul sent to my mail with me. I tried to contact the customer service and was informed that the store cancelled my reservation without informing me. I had to spend 2 hours waiting there to get a truck. It was a very poor customer service and bad experience overall. Never going to use U-Haul service again. What’s the point of reserving the truck if you can’t get it on time and then give false advertisement to the customer?
Edison JThe truck I reserved a week in advance was not available when I went to pick it up 2hrs after my original pick up time. Got a smaller truck which I paid more money for. Another than that everything else was good.
LATOYA CWorst experience in my life. From start to end......I requested manager to call me back as all process was almost screwed our plan, but no one called and the rep was literally ignored my word and cut off of it. U-haul....no idea how you became a big company.....worse than small business
YOUNG J