The clerk/owner rang me up, and the price was not what my quote was. He tried to convince me it was because my taxes in the quote were "estimated taxes" and they actually were higher. When I asked him to list all the charges, he had added safe move without my permission. When I asked him to remove it, he got angry, and asked if I had $50k to immediately reimburse uhaul, even if it was just a scratch. I told him I did not want the insurance, he said, "you are stupid if you don't want to pay the extra $15, but that is up to you". I politely said I did not want the insurance, and he handed me the keys to the truck and walked away from the service counter.
HUGH S
Dust To Treasures Thrift Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Shelby, NC 28152
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The U haul I rented from Dust to Treasure was in great condition. The owners were a pleasure throughout the whole process.
LATASHA KOn both ends of my move were seamless and timely as I had to relocate in a hurry. Lou on the receiving end at interstate self storage Brunswick ga has helped me a half dozen times over the years and every experience is top notch. 5 stars
RICHARD TThe store employee that helped us with the drop off was very friendly. And she put a note in the drop off report about the dog hair in the truck so that we wouldn't get charged a cleaning fee.
JEFFREY SI already wrote a Great paragraph above that was meant for my experience at both locations but ovel all Great experience. Thanks Uhaul awesome service.
LESLIE J