Train staff on reserving equipment. Due to this office handling of this small need, we are canceling our move with U-Haul for July 25th to Texas. Staff not well versed on U-Haul policies. Couldn’t return equipment on Saturday so we had to be charged for the weekend and by then we had no help in getting it hooked up to our truck so we were charged another day plus all the daily insurance charges. This experience left a sour taste in our mouth toward U-Haul. We will contact to cancel our move today.
NANCY C
Full Throttle Small Engine Repair LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Shelbyville, IL 62565
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Rental process at pickup was easy and staff was great.
Jacky S