This location is always an issue with picking up. Unfortunately, they are the closest to my business and I have to rent a vehicle from time to time. Most of the time the vehicle is not ready for mobile pick up.
Elizabeth H
Car Mart Smyrna
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Smyrna, DE 19977
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The location was fine. I dropped it off early before they were open. There were no issues dropping the trailer off.
ROBERT BHelp the customer! I unhooked uhaul myself and pushed the unit into parking spot by myself.
EDWARD PQuick easy process. Gentleman working was very nice had me in and out ! 10/10
Meagan Vthe reservation process was seamless, however, the card I used to reserve the rental was charged along with the card I paid with inside the store...thus throwing off my account balance. I called the location directly and they insisted that the card used to make the reservation would drop off in a few business days, yet it did not. I then called the 800 # for Uhaul directly and they too couldn't immediately resolve the issue and indicated I should hear back in 72 hours. At the end of the day, if you pay in store with a card, have a receipt then the original online reservation hold should be dropped immediately or soon after and NOT charge both accounts. I am thoroughly disappointed with this lack of attention to detail when spending money on services.
Marquea K