They changed my reservation location without telling me. It took me an hour each way to pick up and drop off. The office personnel worked remotely. The sliding door did not function properly. I would not recommend this location and will check with another company in the future. Poor customer service, poor quality
RAYMOND D
LD Plumbing LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Worth, TX 76116
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Customer Reviews
- 3.5 Average Customer Rating
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They didn’t even want to help me lift the trailer up and off my truck I had to ask him three times to get help and he just let it fall on my bumper and then he said just put four word to let it fall off l mean it didn’t hurt anything but that’s not how I would have done it when I picked it up they had a jack to lift it up
RICK FWell when I arrived to completed my mobile pick up, which went semi smooth. Upon arrival I did notice the equipment I asked for wasn't in the truck, ones I went into the office I was greeted by a sleeping employee. Its very unprofessional.
Shareka MI do not understand why they say they charge a price and in the end they end up charging more than they should. .
CESAR MOverall, great…The renter was friendly and completed the rental quickly. The cargo area was not swept and contained lots of small bits of trash. Photo of that included when the truck was rented.
Ricky C