I was charged for fuel though I filled it to where it was when rented. I ended up paying an extra $70 because of it. That was pretty low and not good business.
Benjamin N
Coast to Coast Tires
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in South Bend, IN 46613
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Customer Reviews
- 3.5 Average Customer Rating
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First of all, we walk in and it the guy is smoking and the whole place stunk! He had no record of our order and was not friendly about it and clearly didn’t seem to know what day it was! My husband had to go through making a new order for the truck, wasting valuable time. Then when he gets in the truck it had almost no gas in it so we had to put gas in it just to get to where we were going! Now the ladies we dealt with at the 1800 number were great and helpful in setting up the reservation. But If I had to pick up a truck again at the 1527 Michigan street location again… I would NOT!
RANDOLPH BI would not use this location, Ever! If your reservation gets transferred to this location, Cancel it! Office had flashing open sign,arrived 8:10a for a 8am reservation but door deadbolted shut. Chalk message written on door to call a cell. Was told I would have to wait over an hour, due to being on a tow call.
Rex DIt took over an hour to get me on the road, they couldn't find my reservation. The gwntleman who helped me had me on his cell phone with his gm to get it fixed but kept coming and asking for his phone in the Middle of our conversation because "he was missing calls" he did everything from his cell, and the gas was NOT where the paper receipt he gave me said it was.
Brieauna SGet some new windshielder wipers for the next customer.
Stephen S