It was misleading when I booked the rental. I needed blankets, shrink wrap & dolly. They only supply trucks. We then had to park our cars away from the biz. Very inconvenient.
DANA A
Country Store & Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in South Boardman, MI 49680
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Called location eight times prior to estimated pickup time to let them know I was running late, but there was no answer. Upon arrival there was nobody available with the knowledge to assist me and was told it would be 20 minutes. Nearly 45 minutes later, a representative arrived and became argumentative when I asked why nobody answered their phone. Bottom line is there are other locations in the area and I would avoid this store. What should have been a 20 minute transaction took almost 90 minutes. I won't be back.
JOHN KThe dolly that I rented-the wheels weren’t well maintained and made it difficult to use. Everything else was fine.
RODNEY WUhaul failed to text or email me to tell me where to return the vehicle. I had to pursue this after-hours via multiple channels to get a response. Their app logged me in as another customer and leaked this customer's personal information to me. I would not recommend anything Uhaul-related in the future.
JONATHAN SI had a hard time with creating an account on the app. But other than that it was pretty quick and easy. I am a local and glad to have this service close to home. I will definitely rent again.
STEPHEN A